Help and Knowledge Base

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Do I need to apply and register in both ArmyIgnitED and MyÌÇÐÄ´«Ã½?

If you're using Army Tuition Assistance (TA) and are new to ÌÇÐÄ´«Ã½ (or returning after two years):

  1. Apply through the ÌÇÐÄ´«Ã½ application portal.
  2. Set up your ArmyIgnitED account and create your Education Goal.
  3. Select ÌÇÐÄ´«Ã½ (ÌÇÐÄ´«Ã½) as your home school.

Class Registration and TA Steps

  1. Register for classes in your MyÌÇÐÄ´«Ã½ student portal.
  2. Submit your Tuition Assistance Request (TAR) in ArmyIgnitED between 60 and 7 days before class starts.

Reminders

  • Submitting a TAR does not register you for your class; you must still register in MyÌÇÐÄ´«Ã½.
  • Ensure your class start and end dates are accurate in your approved TA. If not, it may not be posted to your account.
  • Only the ArmyIgnitED Education Center can update your TAR. ÌÇÐÄ´«Ã½ cannot change course start dates.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The ÌÇÐÄ´«Ã½ Help Bot is available for FAQs 24/7.

By Phone

°ä²¹±ô±ôÌý855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the ÌÇÐÄ´«Ã½ Help Center.