Help and Knowledge Base

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How do I clear my browser cache and temporary internet files?

If you have trouble logging in to ÌÇÐÄ´«Ã½ services, clearing your browser cache, cookies, and temporary internet files may help.

Click the link for your browser for step-by-step instructions:

If you still need help, contact ÌÇÐÄ´«Ã½ Technical Support at 888-360-8682 or umgchelp@umgc.edu.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The ÌÇÐÄ´«Ã½ Help Bot is available for FAQs 24/7.

By Phone

°ä²¹±ô±ôÌý855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the ÌÇÐÄ´«Ã½ Help Center.