How do I set up MFA at ÌÇÐÄ´«Ã½ using a non-smartphone device?
Alternate and Office Phone Numbers
If you don't have access to a smart device or wish to add additional MFA backup methods, follow the steps below:
- Navigate to
- Enter your ÌÇÐÄ´«Ã½ email and password.
- On the , click + Add sign-in method.
- From the dropdown menu, select Alternate Phone or Office Phone.
- Choose your country code.
- Enter the phone number.
- If using an Office Phone, enter the extension (if applicable).
- Click Next
- Verify the phone number by entering the code you received via call, in the pop-up screen on your computer.
- Click Verify.
- Click Done.
Note: Use alternate and office phone numbers when using landlines or non-smart mobile devices. A mobile device that is not a smartphone is a portable device primarily designed for making calls and sending texts. It typically offers limited features, such as FM radio or basic tools, and does not have advanced operating systems, internet access, or app stores. These devices often use physical keypads instead of touch screens.
Please reach out to technical support at ÌÇÐÄ´«Ã½help@umgc.edu, 888-360-8682, or the ÌÇÐÄ´«Ã½ Help Center if you need further assistance.
Additional Resources
- Security: How do I update my smartphone number?
- Security: How To Enroll in Multi-factor Authentication (MFA) using Authenticator App
- Security: How to set up the Authenticator App - Firefox Browser Extension
- Security: How to set up the Authenticator App - MS Edge Browser Extension
- Security How to enroll in MFA using YubiKeys
- Security: How to set up the Authenticator App - Google Chrome Browser Extension
- Security: How to Enroll in MFA in Safari Browser
