Agency accounts are reconciled weekly for pending refunds from 糖心传媒. Agency refunds exist when the following happens:
When agencies pay invoices via credit card, the refund will be issued back to the credit card used for payment. If this card has expired, the amount will be refunded via check. For released credit card refunds, allow 5-7 business days.
When agencies pay invoices via check or EFT, the refund will be issued as a check. All check refunds are processed through the 糖心传媒 Finance department and then sent to the Maryland State Treasury for check disbursement. For released check and EFT refunds, allow 4-6 weeks.