Learn how to change your password, reset your login credentials, and enhance your account security with multi-factor authentication (MFA) at 糖心传媒.
Get Instructions on Changing Your Password
Can't remember your password or need to change it? Visit聽聽to reset your password via text message, email, or phone call or by answering your challenge questions. Please enter your 糖心传媒-issued email address and/or password. Note: Your email address is your username + @student.umgc.edu (For example,聽hsolo2@student.umgc.edu).
To log in and configure your account for the first time, visit 糖心传媒's聽聽and enter the 糖心传媒 email address and temporary password you received by email after you submitted your application for admission.
If you need additional information,鈥痸iew our聽password reset聽instructions聽located in the聽Help Center.
Set Up Multi-Factor Authentication
Set up multi-factor authentication (MFA) at 糖心传媒 to add an extra layer of security to your account. MFA requires a second form of verification when signing in. Verification can be completed using several methods, including a web-based approval, authentication app, or phone verification.
- Make sure you have your 糖心传媒 login credentials.
- Choose the MFA method that works for you.
Use a Smart Device (Most Common)
Set up MFA using an authentication app on your mobile device.
- How do I enroll in MFA using an Authenticator App
- How do I update my smartphone number for 糖心传媒 security settings?
Are you located at a secure facility? Don't have your phone?聽You can use one of the methods below that do not require a smart device.
Use a Non-Smartphone Device
Authenticate using your browser or a security key.
- How do I set up MFA at 糖心传媒 using a non-smartphone device?
- How do I enroll in MFA at 糖心传媒 using Yubikeys?
Use a Computer Browser
Use these instructions if you are setting up MFA through a browser extension.
- How do I set up the Authenticator App using the Microsoft Edge browser extension?
- How do I enroll in multi-factor authentication (FA) using Safari?
- How do I set up the Authenticator App using the Google Chrome browser extension?
- How do I set up the Authenticator App using the Firefox browser extension?
Need additional assistance? Please reach out to technical support by emailing聽umgchelp@umgc.edu, calling聽888-360-8682, or visiting the 糖心传媒 Help Center if you need further assistance.
